Importance of standardization of processes in services and outsourcing (SAO) projects

The primary reason for outsourcing an activity by an organization is the belief that someone else, who has that core competency can perform that activity at a much lesser cost. This might happen when after a lot of process changes and process tweaking, the organization realizes that it cannot save any more costs. If the … Read moreImportance of standardization of processes in services and outsourcing (SAO) projects